Shipping is FREE for ALL orders over $150 New Zealand wide
We take great care to ensure your purchases arrive safely and use a variety of courier services to ship our products.
We endeavour to be as environmentally friendly with our packaging as possible. We use recycled boxes, papers and bubble wrap.
Shipping Orders under $150.00:
Urban address shipping is $10.00 courier in NZ for most items
Bulky items $10.00 - $40.00, extra for rural
Signature Required All items sent by track and trace courier. Some areas of NZ do not offer a signature required service but we request this where ever we can.
Packing and Picking Please allow time for delivery taking into account your online order will be packed within 2-3 working days of the order being placed and courier pick up and delivery only operates during normal business hours. All our orders are sent by track & trace courier where applicable. We will send you an email advising trace and tracking information once your goods have been shipped. We expect goods to be shipped within 3 working days unless for some reason we are unable to fulfill your order. In this instance we will contact you by email to make alternative arrangements.
Courier door to door within New Zealand only. Unfortunately we are unable to supply out of New Zealand.
Pick up from our store is Free.
all Furniture is collect from store only Pick up from our store is Free.
Public Holidays SHIPPING
Couriers do not operate on the Public Holidays or weekends. Your parcel will be packed and shipped as soon as possible after a public holiday
We do not accept responsibility for delays in delivery due to unforeseen circumstances (e.g. strikes , natural disasters, Covid delays) or as a consequence of an incorrect delivery address.
IMPORTANT: In the case of Tauranga being in COVID-19 LOCKDOWN
Any orders received during lockdown will be packed and kept aside until we have been given the all clear to continue courier deliveries again, and will be sent out then.